Disclosures
Westfield Bank Customer Privacy Statement
At Westfield Bank the basis of each customer relationship is trust. Westfield Group's relationships with its customers extend for more than 150 years, encompassing many generations of policyholders and families. Westfield Bank is privileged that you have entrusted your financial relationship to us.
When you choose Westfield Bank, you will have our controls and procedures in place to protect your privacy to the best of our ability. With the goal of providing you a variety of financial and insurance services, Westfield Bank pledges to you the following privacy considerations:
- Westfield Bank recognizes that your information is confidential and personal. As an organization in the financial services industry, we recognize that privacy is critical, and the sensitivity to protecting information is continually growing with the expansion of electronic commerce. Westfield Bank strives to protect your information with a high level of security and appropriate discretion.
- The board of directors for Westfield Bank has adopted specific personal data protection principles which detail our institution's handling of personal information. The board of directors, management, and staff of Westfield Bank place a high priority on the confidentiality of customer information. It is our intent to protect information provided by you as our customer. The following statement of practices has been adopted by the board of directors: All members of our management team have reviewed, discussed, and analyzed the implementation of these practices with respect to their areas of assigned responsibility. Further, staff and management have signed a statement of acknowledgment of these principles and pledge to uphold these standards in conducting their daily activities and working with customer information.
- We acknowledge that our bank collects, retains, and uses information about its customers where management deems it useful to further our business efforts. Information about our customers, for example, assists our staff in enhancing existing products and services, as well as developing new products and services to offer to our customers.
- Westfield Bank has established in-depth security standards and physical and technical safeguards to protect customer information against unauthorized access. These controls and procedures are periodically reviewed and tested to ensure that these safeguards serve our primary mission to protect confidential information. If we change our privacy procedures based on these reviews, or for any other reason, you will be able to access the revised privacy statement on the Westfield Bank website, located at www.westfield-bank.com.
- Management and staff are permitted to access personal, confidential customer information only when they are authorized to do so because of a business reason.
- Except as set forth below, disclosures of personal, confidential information, or other personally identifiable data, will not be made to any independent third-parties, other than to consumer reporting agencies, such as credit bureaus.
- In specific situations, your information will be disclosed as follows:
- When you, as a customer, request information about your own accounts.
- When, per your request, data is provided to help complete a customer-approved transaction.
- When disclosure of your data is required by law (e.g., court order, government agency inquiry, or fraud investigation).
- When needed by other companies for the purpose of performing marketing services on Westfield Bank's behalf or by other financial institutions with whom we have joint marketing agreements.
- The third parties receiving your information must adhere to similar privacy principles that cover the confidentiality of such information.
Personal Data Protection Principles at Westfield Bank
- We will collect only information that is necessary for performing bank business on your behalf.
- When and where practical, we will collect personal information directly from you.
- Unless required by law or the public interest, we will use or disclose information about you only in a manner that is consistent with your directions or the terms and conditions of your contracts with us.
- We will ensure, to the best of our ability, that information about you is accurate when we collect or use it.
- We will use our best efforts to keep your personal and financial information secure.
- Whenever possible, we will provide you with opportunities to access the personal information we hold for you, and we will explain what we do with it and correct it if it is inaccurate.
- We will disclose the kinds of personal information we hold and explain what we do with it.
- We will acknowledge your request within one business day and will communicate to you the length of time to complete a full inquiry into your request. We will provide you with a single point of contact to assist you.
- If at any time you have a concern about your information security, or if you would like to access your information or correct an inaccuracy regarding any of your information, you may contact us through e-mail at: bank@westfieldgrp.com; call our institution at: 1-800-368-8930; or write us at: Westfield Bank, Information Privacy, P.O. Box 5002, Westfield Center, OH, 44251. Please note that unless it is encrypted, e-mail transmissions are not secure; so please do not transmit account numbers or other confidential information to us in that manner.
FDIC Transaction Guarantee Program
Westfield Bank is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through December 31, 2010, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC's general deposit insurance rules.
