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Still not sure which plan is the right for you?

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PERSONAL BANKING

Experience Best-in-Class Service

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OUR PHILOSOPHY

Empowering Our Team

We carefully select our employees and empower them to act like owners – from our management team to our customer service representatives. This results in higher employee retention, and enables you to see the same friendly faces with each visit.

CUSTOMER-DRIVEN APPROACH

Direct Access to Decision Makers

Our customers appreciate conversing with employees who already understand their needs and financial goals. They enjoy having direct access to decision-makers – including those in charge of lending decisions – which leads to a more personal environment and faster turnaround times.

GET THE LATEST HERE

Westfield Bank & Community News

Common Cents Summer 2016

Click the image above to read our Summer 2016 edition of Common Cents, Westfield Bank's seasonal customer newsletter.

Focus on the experience

Technology can be daunting for some customers, so you need your employees to be informed. Learn how to empower your team and earn customer loyalty.

Seamless transition

When you take steps to engage your people about what they need to do their jobs, it has a carryover effect. This can make a big difference when relocating your business.

Added security

Consumers have another tool in their arsenal to protect against fraud. Chip cards generate a unique, one-time code that is needed for each transaction to be approved.

Ensure a smooth transition to automation

Even in the 21st century, there is fear of automation. Customers worry about losing the personal touch, employees worry about being replaced.

THE BENEFITS OF WORKING WITH US

Why Choose Westfield Bank

Beyond our personalized, attentive approach, Westfield Bank offers a broad selection of products, services, and features that makes banking more simple, convenient, and rewarding.
MEET OUR TEAM

Getting Started

Experience our best-in-class banking.

Cori
Frey

Call Center - Team Lead

Kayla
Kerstetter

Call Center - Client Service Rep

Jamie
Cleveland

Mortgage Loan Originator
Connect With Us

Get in Touch

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