Coronavirus Update

A Message from our Chairman & CEO, Jon Park

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Relief Options

For consumers

Payment deferrals are available upon request for customers with Westfield Bank mortgages, home equity lines of credit or loans, and auto loans.  The government also recently approved a $2 trillion stimulus package called the Coronavirus Aid, Relief and Economic Security (CARES Act) Act.  

Learn More

For businesses

Multiple relief options are available for our business customers from either Westfield Bank or the SBA Coronavirus Aid, Relief and Economic Security (CARES Act) Act. Learn more about the Payment Protection Program (PPP) or Economic Injury Disaster Loans.

Learn More


Hours & Access

As a result of governmental guidance limiting person-to-person interactions, we will be providing services at our drive-thrus and by appointment only.

  • For drive-thru access, please visit our Brecksville, Canton, Cuyahoga Falls, or Medina locations. Click here to locate the drive-thru hours of operation.
  • In-person appointments are available at all of our branches from 9:00 am – 4:00 pm for time-sensitive banking matters and access to your safe deposit box. Please call 800.368.8930 to schedule an appointment.
  • Night depositories are available at our Akron, Brecksville, Canton, Cuyahoga Falls, Medina, and Wooster locations. You can place deposits, loan payments, and correspondence in our night depositories. Deposits and payments received before 4:45 pm will be processed on the same day. Items received after this time will be processed on the next business day.

24/7 Access to your accounts 24/7 Access to Your Accounts

We understand the importance of providing you with flexible options to conduct your banking transactions online. Our online banking and mobile app provide you with the ability to conduct many transactions from the comfort of your home including paying bills, depositing checks, opening accounts, transferring funds, and initiating wire transfers.

Our online capabilities allow you to:

New to online and mobile banking? It’s easy to get started today:
Enroll in online banking

To download the My Westfield Bank mobile app, visit 

Available from the App Store  Get it on Google Play

If you are a business customer and want to enroll in online capabilities, we can help. Please contact us at 800.368.8930 to get started.

Account Security

The coronavirus could accelerate the activities of cyber criminals.  These fraudsters look for ways to gain trust and gain access to your account.  Here are a few reminders to keep you and your accounts safe: 

  • Remember – Westfield Bank will never contact you via email, text, or phone to request personal information, your account number, password, or other sensitive information. If you receive such an inquiry, please contact us immediately at 800.368.8930. 
  • There will likely be an increase in scams related to coronavirus so be wary of emails related to the pandemic. Potential fraudsters will be trying to trick you into clicking a link or opening an attachment. Be diligent about checking the sender information and scanning for grammatical errors. 
  • Please also be on the lookout for emails requesting personal information in order to receive the economic stimulus check.  Government agencies will not send unsolicited emails seeking private information in order to send you money. Learn more about what the federal government is doing at